Terms of service

TERMS OF SERVICE

Effective Date: May 21, 2026

Welcome to Root Alchemy Apothecary. These Terms of Service apply to your use of rootalchemyapothecary.com and any related products, services, content, educational materials, digital guides, self care resources, wellness programs, certificate pathways, herbal products, supplements, topicals, and other offerings provided by Root Alchemy, LLC.

Throughout these Terms, “Root Alchemy,” “Root Alchemy Apothecary,” “we,” “us,” and “our” refer to Root Alchemy, LLC. “You” and “your” refer to any visitor, customer, purchaser, participant, or user of this website.

By visiting this website, purchasing a product, downloading a guide, enrolling in a course or certificate pathway, creating an account, joining our email list, or otherwise using our website or offerings, you agree to these Terms of Service, along with our Privacy Policy, Refund Policy, Shipping Policy, and Wellness & Medical Disclaimer.

If you do not agree to these Terms, please do not use this website or purchase from Root Alchemy Apothecary.

1. Overview

Root Alchemy Apothecary offers wellness products, supplements, herbal and botanical products, topical products, digital guides, self care resources, educational content, certificate pathways, and related holistic wellness offerings.

Our products and educational materials are intended to support general wellness, self care, personal growth, ritual practice, nervous system support, and holistic lifestyle education. They are not a substitute for medical care, mental health care, diagnosis, treatment, prescribing, or emergency services.

Please review our Wellness & Medical Disclaimer for more detailed information about supplements, herbs, topicals, acupuncture content, and the limits of our wellness education.

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are using this site with appropriate consent from a parent or legal guardian.

You agree not to use our website, products, content, services, or digital materials for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.

We reserve the right to refuse service, cancel orders, restrict access, or discontinue service to any person for any reason permitted by law.

3. Products and Services

Root Alchemy Apothecary may offer physical products, supplements, herbal products, mushroom products, topicals, digital downloads, guides, courses, certificate pathways, services, and other offerings.

We reserve the right to modify, discontinue, limit, or update any product, service, price, description, ingredient list, image, promotion, or availability at any time without notice.

Product descriptions and educational information are provided for general informational purposes only. While we make reasonable efforts to keep information accurate and current, we do not guarantee that all information on the website is complete, error free, or current at all times.

4. Orders, Billing, and Payment

When you place an order through our website, you agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

You authorize us and our payment processors to charge your selected payment method for your order, including applicable taxes, shipping fees, and other charges shown at checkout.

We reserve the right to refuse, cancel, limit, or modify any order, including orders that appear to be fraudulent, unauthorized, inaccurate, or placed in violation of these Terms.

If we cancel or modify an order after payment has been processed, we will make reasonable efforts to notify you using the contact information provided at checkout.

5. Pricing and Availability

All prices are listed in U.S. dollars unless otherwise stated. Prices, product availability, promotions, and discounts are subject to change without notice.

We do our best to display accurate pricing and product information. However, errors may occur. We reserve the right to correct pricing errors, product descriptions, or availability issues at any time, including after an order has been placed.

6. Shipping and Delivery

Shipping times, delivery estimates, and carrier timelines are estimates only and are not guaranteed unless explicitly stated.

Root Alchemy is not responsible for delays caused by carriers, weather, incorrect addresses, customs processing, holidays, supply chain issues, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. Root Alchemy is not responsible for lost, delayed, or misdelivered packages due to incorrect or incomplete customer provided information.

Please review our Shipping Policy for additional details.

7. Refunds, Returns, and Exchanges

Refunds, returns, exchanges, cancellations, and damaged item requests are governed by our Refund Policy.

Because some products may include supplements, herbs, topicals, personal care products, or digital materials, return eligibility may be limited for safety, hygiene, regulatory, or access related reasons.

Please review the Refund Policy before purchasing. By placing an order, you agree to the Refund Policy in effect at the time of purchase.

8. Digital Products, Guides, Courses, and Certificate Pathways

Root Alchemy may offer digital downloads, self care guides, educational materials, courses, workshops, rituals, certificate pathways, and related digital content.

Digital products are for personal use only unless written permission is granted. You may not copy, share, resell, distribute, teach from, modify, upload, reproduce, or commercially use Root Alchemy digital materials without written permission.

Unless otherwise stated, Root Alchemy certificate pathways are not professional licensure programs, accredited medical programs, or authorization to diagnose, prescribe, treat, counsel, practice medicine, practice acupuncture, practice psychotherapy, practice nutrition, or provide regulated healthcare services.

Completion of a Root Alchemy certificate pathway does not create a professional license, legal credential, or authority to practice any regulated profession. Participants are responsible for understanding and following all laws, regulations, and scope of practice rules in their location.

9. Subscriptions, Memberships, or Recurring Payments

If Root Alchemy offers subscriptions, memberships, payment plans, recurring product deliveries, or recurring access programs, the terms presented at checkout or enrollment will apply.

By purchasing a recurring product or service, you authorize recurring charges according to the schedule and terms disclosed at the time of purchase.

Cancellation rules, renewal terms, access limits, and refund eligibility will be governed by the specific subscription or membership terms provided with that offer.

10. Email, Account, and Customer Communications

By creating an account, placing an order, downloading a resource, or joining our email list, you may receive transactional communications related to your order, account, download, course access, or customer service request.

If you opt in to marketing emails, you may receive updates, educational content, promotions, product announcements, and other Root Alchemy communications. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those emails.

You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

11. User Reviews, Comments, and Submissions

If you submit reviews, testimonials, comments, messages, photos, feedback, suggestions, or other content to Root Alchemy, you represent that your submission is truthful, original to you, and does not violate the rights of any third party.

By submitting content, you grant Root Alchemy permission to use, reproduce, edit, publish, display, and share that content for business, marketing, educational, or promotional purposes, unless otherwise prohibited by law.

We reserve the right to remove or decline any content that we determine to be unlawful, abusive, misleading, offensive, defamatory, spam like, or otherwise inappropriate.

12. Intellectual Property

All content on this website, including text, product names, product descriptions, logos, graphics, images, branding, digital downloads, guides, course materials, rituals, frameworks, certificate pathway content, videos, designs, and educational materials, is owned by Root Alchemy, LLC or used with permission unless otherwise stated.

You may not copy, reproduce, distribute, sell, publish, modify, display, teach from, create derivative works from, or commercially exploit any Root Alchemy content without prior written permission.

Personal use of purchased or downloaded materials does not transfer ownership rights.

13. Prohibited Uses

You agree not to use this website, products, services, or content for any unlawful purpose, to violate any applicable laws or regulations, to infringe upon intellectual property rights, to harass or harm others, to submit false or misleading information, to upload harmful code, to interfere with website security, to scrape or misuse website content or customer data, to resell or redistribute our digital products without permission, or to use our products or information as a substitute for professional medical, mental health, or emergency care.

We reserve the right to terminate access to the website or services for violating these prohibited uses.

14. Third Party Tools, Links, and Services

This website may use or link to third party platforms, apps, payment processors, shipping providers, email services, analytics tools, social media platforms, scheduling tools, or other outside services.

Root Alchemy is not responsible for the content, policies, accuracy, security, practices, availability, or performance of third party websites or services.

Your use of third party tools or links is at your own discretion and may be subject to the terms and policies of those third parties.

15. Personal Information

Your submission of personal information through this website is governed by our Privacy Policy.

By using this website, you agree that your information may be collected, used, and processed as described in our Privacy Policy.

16. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, omissions, pricing errors, product description errors, availability errors, or other mistakes.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

We are not obligated to update, amend, or clarify information on the website except as required by law.

17. Disclaimer of Warranties

This website, its content, products, services, digital materials, and educational resources are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Root Alchemy makes no warranties, express or implied, regarding the website, products, services, educational content, digital materials, or user outcomes.

We do not guarantee that the website will be uninterrupted, secure, error free, or free from viruses or harmful components.

We do not guarantee any specific wellness outcome, physical result, emotional result, spiritual result, financial result, educational result, or personal transformation from use of our products, services, courses, guides, or content.

18. Limitation of Liability

To the fullest extent permitted by law, Root Alchemy, LLC and its owners, employees, contractors, affiliates, partners, suppliers, service providers, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from your use of this website, products, services, digital materials, educational content, wellness practices, or inability to use the website.

This includes, without limitation, damages related to product use, adverse reactions, lost profits, lost data, website errors, service interruptions, digital access issues, shipping delays, or reliance on website content.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

19. Indemnification

You agree to indemnify, defend, and hold harmless Root Alchemy, LLC and its owners, employees, contractors, affiliates, partners, suppliers, service providers, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the website, violation of these Terms, misuse of products or content, violation of law, or infringement of the rights of another party.

20. Termination

We may suspend or terminate your access to the website, account, products, services, or digital materials if we believe you have violated these Terms or engaged in unlawful, abusive, fraudulent, or harmful conduct.

Any obligations or liabilities incurred before termination will survive termination of these Terms.

21. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that portion will be enforced to the maximum extent permitted by law, and the remaining portions will remain in full force and effect.

22. Governing Law

These Terms and any disputes related to this website, products, services, or content shall be governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles, unless otherwise required by applicable law.

23. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time by posting the updated version on this page.

The updated Terms will be effective as of the date posted unless otherwise stated. Your continued use of the website after changes are posted means you accept the updated Terms.